Customer Comments
***Hi Nancy--I just received the package you sent yesterday and I am thrilled! I love the rhinestone you put on the feather--I visualized it as being a clear rhinestone when you told me--but SO much better it is red. It is gorgeous! The shirt is beautiful also! Thank you for saving me! Actually I was invited to attend a chapter that I have really wanted to belong to and if I was the only one not in western garb, it wouldn't have been good at all! I will try to send you a picture next week when I am ready to go. Thank you for being so cooperative and sending me the package so quickly! Beth W.
***Hi Nancy - T'is I, the Pest again. Just received my California T-shirt and wanted to say thank you, Thank You THANK YOU so very, very much. I absolutely love, love, love it. I'll wear it with pride and tell anyone who'll listen who created it and where it came from.
Thank you once again. Your merchandise is wonderful!!!! Hugs, Harriet Wolfe
***I am a Red Hat and saw some of your pins at a gathering yesterday.I was quite impressed and would like to buy some pins. Helen K.
*** The red Western shirt with purple fringe is absolutely beautiful and it fits perfectly!! THANK YOU! I won the shopping spree at the Divine Nine Red Hat event in Nashville. You were kind enough to donate the door prize and to mail the shirt that I selected. THANK YOU!! Margaret H.
***Hi Nancy,
Recently you called me regarding an order that was going to Florida which you couldn't completely fill at the moment. I was very surprised to receive your call. I certainly appreciated the way you personally took time to call and explain the situation, which necessitated splitting the shipment of my order. Your offer to send part to Canada was great. Today I received the part you sent to Canada. My friend had quickly received both shipments to Florida within just a few days of my ordering. I am only too happy to tell all my Red Hat friends about this experience. I originally heard of you from Hawaiian ladies in Maui. Their queen was recommending your online store. I am really glad to have a chance to do some shopping. So often when I check the shipping charges listed on a website I am discouraged from shopping because of the high rate. I will be watching your sight and certainly considering future orders.
Thanks you so much for your wonderful customer service.
Barbara Gowan
***Thank you for your prompt service. Pat R. (Wisconsin)
***Luv everything! Angela C
***I check your store regularly, so if want anything else I'll let you know and have them posted together. Could you please pass on to David, for including the story of our Bernie in the last newsletter. Your Customer Service and speed of shipping is excellent, which I really appreciate. Kind Regards Kaye
***This is the best site for obtaining Red Hat items! Thank you!
Jerrie M
***Oh, I just love my beaded red jacket that I ordered from you. I always love the items I get from you. I am wearing it to a fancy tea this month and I will be bragging about where I purchased it. Your ears will be burning with delight, I hope!! Take care. Queen Sandy
***Hi, Nancy & David,
Just wanted to let you know I enjoyed viewing the video of your Caribbean Cruise. I also enjoy “Tanks Corner”
It was nice seeing you last Tues. in the store when I was in with Princess Amethyst (Sandi). I’m still thinking about that Western shirt I tried on.
May your days be filled with laughter, Lady Laughter of the Monumental Red Hatters aka Sharon Kuykendall
***My order arrived on Saturday....I love the pens and cell phone holders...The stickers I put on all cards going out to my chapterettes on their birthdays. I will be passing out your cards at our next meeting.... Looking foward to doing business with you in the future......please e-mail me at this address if you are going to the convention. Thanks Sue Hearns
***Dear Nancy,
Our group really enjoyed ourselves. The entertainment was great, the food was great and the meeting with other Red Hatters was very interesting. Cups was so funny that I find myself laughing whenever I think of something she said. looking forward to next year.
Sharon Wilson (Royal Red Zambonis Westminster, Co)
***Nancy you are the best. I received the Vice Mother pin you promised to send to me in exchange for a Co-Queen pin I ordered by mistake.
Our Chirstmas Party is Thursday December 10 and the pin arrived just in time for me to give it to Jazzy Jean our new Vice Mother.
My sister is the Queen Mother and won't be able to attend the party. So, we appointed Jazzy Jean to "officiate" at the party in place of our Queen Mother.
I have to give a pinkie salute to all your staff for the prompt and courteous "sales woman ship" you have shown to me over the years. You are the BEST.Gee doulble o dee J-O-B, Good Job, Good Job. .Willia Daniels Queen Sassy One Sassy Senior Sistahs of Chiago
***Y'all are the best! Whenever I order something from you, I get it in a couple of days. I've ordered many things from Royal Splendor and have never been disappointed. I browsed other sites to compare prices and y'all had the best price. Good job Royal Splendor! Karen S.
***Love my Red sparkle blouse, the color is beautiful
Cape Fair's Sassy Scarlet Divas Queen Mum Linda
***HI NANCY,
JUST WANTED TO LET YOU KNOW THAT MY RECENT ORDER ARRIVED INTACT -- THE BOX HELD UP IN THE SHIPPING AND WAS IN VERY GOOD CONDITION.IT'S A PLEASURE TO TALK TO YOU AND YOU ARE ALWAYS VERY HELPFUL WHEN I HAVE ANY QUESTIONS, ETC. I AM LOOKING FORWARD TO MEETING YOU!! GENEVIEVE
***Good Morning Nancy,
Received my shipment yesterday and everything is just lovely! The lavender set was such a great buy I bought it to wear outside my Red Hatting misadventures! I will present my daughter with the pink gloves as she is a pinkie Queen of the Flamboyant Flamingos of West Palm Beach, FL! Tomorrow is her birthday and I have a box full of gifts to take to Florida! Queen Pat L
***Thank you for my order this was the fastest I ever received it from you and I have ordered before thanks again. Maureen K.
***I cannot believe the fast delivery I get from you every time I order. It is amazing how efficent you are. Thank You. Audrey Clarke Red Hat Honeys Chico, CA
***I received my two pieces of merchandise today. The packaging kept them safe & sound. I love the watch with the faceted red stone cover, just the way it looked in the picture. Being from Arizona & proud of it,I had to have the state pin. It is really showy. I love it. Thank you all sooooo much until next time. Linda
***I love getting your e-mail each month and seeing all your new things would miss it if I didn't. Love Tanks corner since I'm an animal lover and have always had dogs. Thanks Marilyn G
***THANK YOU, THANK YOU AND THANK YOU.....
MY CHAPTER JUST RETURNED FROM TAHOE AND YOU WERE WONDERFUL !! AS SOON AS I RECEIVE MY SSA CHECK I AM ORDERING A HAT THAT I FELL IN LOVE WITH....
HOPE TO SEE YOU AGAIN NEXT YEAR, ALTHOUGH I DO ORDER FROM YOU ANYWAY ..
BARBARA, THE LADY SCARLET ROSE
***Thank you parcel arrived yesterday, jeans look and fit really well. I will place an order for more sizes soon. Regards Fay.
***Thank you. Rec'd the order. Everything in fine form. Thanks for the service & look forward to Red Hatting with you again.
Joyce D.
***I received your package, thank you the items are lovely. I will be looking for more pink hat items in the future. Please feel free to email me any new product information. Karen R.
***Hello, Just placed an order and love your web site., also looked at your Royal Splendor Family enjoyed that you included your dogs. I adore all animals and have 3 dogs, German Shepherd, Border Collie, and Papillion, 1 Calico cat and many fish. Keep up the good work and God Bless. Delight Alexis
***Today I received my parcel from you. Many thanks - I'll be back. Sam
***I received my order today. Thank you very much. I was pleased. Happy Holidays Gail M.
*** Thank you so much for the wonderful job you
did at the Ladies Of the Purple Pride luncheon today in your store. My ladies loved everything and the Bingo was great. Jan C.
*** Mexican Riviera Cruise
Nancy & Karen...
Thanks for the wonderful trip...always fun to make new friends while having lots of fun. Looking forward to future events.
Love, Lila ladyswan
***Red Hat Bingo
Thank you so much for the wonderful time. I really enjoyed winning the black out and going shopping. Bought some wonderful items for myself and my chapter ladies. Happy Birthday to you again. Cecilia S.
*** Mexican Riviera Cruise
Just a quick note to say "thank you" for all you did on this cruise. It was great of you to take care of all the old ladies so well. You made the trip quite a pleasant one. I enjoyed meeting the gals and your mother especially. She is quite the woman. Jo and I want to heartfully express our appreciation for your thoughtfulness and friendship and the fun you gave us. Thanks so much and maybe we can meet on another of your cruises. I am interested in Eastern Carib. trip. As that is next year, it might work into my plans.
Jeanene R.
***SUPER. Got my 3 piece pants outfit on SAT., Sept. 6. Considering you mailed it on Thurs., Sept. 4, that is super. The event I plan on wearing it to isn't till Sept. 14. It fits like a glove. Love it. Super job. You are a real Red Hatted WONDER WOMAN Barbara
***I'd let you know that my beautiful Gaucho outfit got all the looks and comments at the rodeo. Also, my red cowboy hat that I got from you and decorated. I told everyone to contact you. I hope you get lots of orders. Linda
***The package arrived! Thanks for your terrific customer service and ensuring the product was shipped and received for May 24th. My mom enjoyed all her Royal Splendor birthday gifts. She especially enjoyed the watch! I've learned she is now a Vice Queen so I'm sure they'll be more fun stuff to order in the future. My best, Laura M.
***Received the dress I ordered today and the fit is perfect! Made is US too. I really love it ! Thanks - Jan W
***Received my order and am very satisfied..Thank you so much... Cynthia
***TO THE WHOLE STAFF!!!!!!! I HAD A WONDERFUL TIME AT THE FASHION SHOW AND MUST OF HAD FUN IN THE STORE ACCORDING TO MY SALES RECEIPTS..LOLLOL EVERYONE HERE AT HOME LOVED MY NEW HAT!!!!
AGAIN I WOULD DRIVE A BUNCH OF MILES TO GO AGAIN..LOL
I AM SO GLAD I CAME..LOOKING FORWARD TO THE CONVENTION IN SEPT..
KEEP THE FASHIONS COMING AND THE HATS!!! TATA.
FROM DUCHESS GADABOUT AKA/ VICKI B in Max,Ne.
***Today I received the things I ordered. Thank you very much for the quick handling. Ida D
***Thanks for a GREAT Red Hat Day!!
All of us Sweet n' Sassies had a wonderful time visiting at our table with chapter members from Highlands Ranch, having a very tasty lunch, and coming home with hats, the new jeans, and other items. We were thankful for an uneventful round trip to the Springs and good weather to travel.
Seeing you in action on the Hawaii cruise and again today, I am convinced that you and David never sleep! Try to take a breath tomorrow, OK? Again, thanks for a Great Day! Princess Perky
***Just a short note this evening to "Thank You" so much for the lovely time we had on Saturday at your Royal Splendor Denim & Diamonds Fashion Show Extravaganza!
Great Job... We certainly enjoyed ourselves and we are always looking forward to joining you again at another time! Take care and God Bless You for all you do.
Hugs, Queen Sassy Jean
***HI Guys- Just wanted to let you know that I received my shoes yesterday and I love them-have been looking for a pair of fun red shoes that are comfortable for 5 years and you supplied me with them- I must have 15 pair in my closet that all hurt my feet- thanks!!! If you ever get the slides with the buckle on the top and the elastic type of fabric in, please let me know so I can order a pair of those also. Another quick note, my ladies played the two hot flash games that I picked up from you in Vegas, and they absolutely loved them- had so much fun with them- thanks for that also~~~~ Patti I
***Just received my state of Alabama Red Hat Pin. Thanks so much for your willingness to swap the incorrect pin. Your prompt attention to the matter is greatly appreciated. That's why I only buy merchandise from your company when attending Red Hat functions. Hope you have a very blessed day.!!!! Jerry
***Dan loved the outfit that I bought and that is saying something he usually just rolls his eyes and chooks back a laugh, but he really liked this one. I tried it on with my new hat and it was perfect!!! Thank you so much for being so great as always. Looking forward to seeing you again. Nancy S.
*** Just wanted to say thank you for the wonderful "cowboy boot" shirt. It is exactly what I wanted and it fits perfect! Please keep me on file because in the future my Red Hat orders will be placed with Royal Splendor.
Thanks, again. Cynthia D P.S. Thanks for the Easter goodie!
***I received my order-purple velvet tunic to go with my purple skirt-GORGEOUS--that is it!
Guess what--I will be wearing it for Easter--good color --I will be in the front row singing in the choir....
Thank you Joanie I Birmingham, AL
*** My package just arrived ( with the welcome banners ) I am so happy to get them it has taken a big burden off of me.....Thank You-Thank You-You Company is so great to work with...I shall return... :-) Many Thanks Linda
***I had the pleasure of visiting you in your shop at the RHS 10th Birthday celebration in Las Vegas this past weekend!!!! We enjoyed your store so much! It was our "favorite". My friend, who attended with me, won the gift certificate!! Thank you for all the neat items we found in your store! Ellen K B.
***Just wanted to say how much fun I had shopping with you in Vegas. Your "stuff" is wonderful and I am always delighted to go somewhere and find you there. Looking forward to seeing you again soon. Red Hat Hugs, Judianne, Queen Lady Wolf
***I just wanted to thank you again for the WONDERFUL time I had with "Big Red's Hatters" luncheon at Royal Splendor 1/10/08.
***Nancy, "Honey", you were all so nice and accommodating. Thank you for just letting us relax, model, shop & just be silly. And the food was fantastic! The chicken was prepared one of the best ways I've ever tasted! I'll definitely be back & also spread the word about your great hospitality & fun store! Debbie M.
***Hi, The beautiful reversible cape arrived yesterday. It is absolutely gorgeous! AND IT FITS! Be prepared for several more orders, because I am wearing it to our Red Hat Party this weekend. LOVE IT! Marianne R.
***I receive the hat and it is very PRETTY. I’ll get to wear it this weekend. Thank you so much. Roselita H.
***I RECEIVED MY PURPLE T-SHIRT IN THE MAIL ON MONDAY THE 26TH. THANKS! IT IS THE PERFECT FIT AND THE RIGHT COLOR PURPLE. LINDA C.
***Hi Nancy - I've received the shirt and it's positively beautiful. Toodles Harriet
***Hello Nancy, My order just arrived this afternoon. Boy am I happy! Everything fits great and looks wonderful. With one week to spare even. Thanks for all your efforts. I will pass your card around at the Best Fun in the West. Love, Margaret S
***Received my red 'queen's' shirt today. It's beautiful. Thanx Harriet
***Thank you, I got my order today; the fringe shirt with roses is lovelier than I had imagined. I am very pleased with everything. I will take the cards in my order to convention with me and the flyers from last year. It’s held in February 21-23, Hope you had a great voyage, welcome back.
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